Had an appointment scheduled for 1pm for a meet and greet with a new doctor. Arrive at 1245 and sit in the waiting room… for 15 minutes before being told that their computer system has been down all day and the doctor isnt seeing anybody.What a computer system has to do with me attempting to meet my new doctor for the first time – I have no idea. I also have no idea how an establishment can have a broken system for the entire day , and they dont call their patients to inform them that the doctor will be unable to see themA waste of time and very disappointing considering it would have been really nice to start addressing some of my concerns. I will not be returning, and do not recommend that others do either.•••EDIT in response to the reply belowThe first front desk staff we encountered shared with her coworker loudly that “the system has been down ALL day and we havent been able to do anything”. The second staff member who dealt with us directly ALSO told us that the system had been down all day – after gathering personal information with no intention to see through with any interaction with a doctor (and belching in our faces).Remarkably unprofessional to have your staff state one thing in the clinic, and your social media rep to say another thing online. Once again- I wouldnt recommend. Plenty of other clinics in Airdrie with a more professional atmosphere.read more
We were very pleased that a new clinic opened in Coopers which is very convenient for us. We have had occasion to visit… a few times now and every time we found the reception and staff to be very friendly and concerned about our health needs. We saw Dr. Efobi and she was very professional. She listened to our concerns and knew what was needed to treat our conditions.read more
I have been to this clinic several times since they opened. The staffs are so friendly and they are good listeners.… From the Doctors to the receptionist are all awesome. I referred lots of people to this clinic and they also gave a good review about the workers.And the clinic is located in a good environment. What a good place to go.read more
We have staff that go above and beyond for our patients. You walk in at 5 to 7 at night you will be seen by a doctor. … Our New Clinic and New Dr. Stanley Ojiako who is taking new patients, along with Dr. Uduji and Dr. Efobi are here to serve the community. Stop by and give us a look. You may find your self wanting to switch. At Coopers Medical Clinic patient care comes first.read more
The reception staff really need to get their stuff together and stop telling there clients one thing and not doing it… at all. They really put me in a bind. I understand people are busy but this isn’t the first time and it’s not acceptable. I think I will be looking at another Dr’s office. I like my Dr just the staff their isn’t very competent.read more
Coopers Medical Clinic is a modern Family Physician Clinic located in Cooper’s Crossing district in the southwest area of Airdrie. The clinic offers primary health care for patients of all ages. Our team is focused on providing excellent, quality based patient care.